Please inspect your order when you receive it and contact us immediately via phone 312-642-3726 or via email enjoy at bercospopcorn dot com if there are any issues such as damaged tins or bags. Should you receive the wrong item, please let us know that as well. Please include your order number, photos and as much detail as possible.
Due to the fact that our popcorn is an edible item, it is not refundable or returnable. Under no circumstances will a return be given due to a dislike of taste, smell or appearance of a product. Some of our products clump up during the production process and that is normal, it is not a reason for a refund or return either.